Outreach Support Worker
Homeless | 1 SE10 |£16.95 per hour (incl. of Holiday Pay) | 1-2 months | Job Ref: BD9426 | Posted: 13/05/2026
Central Recruitment is currently recruiting for an Outreach Support Worker, to work in the Greenwich area. The service provides support and crisis intervention to former rough sleepers living in independent accommodation.
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 4 weeks, with the possibility of extension. The pay rate is £14.80 per hour, with £2.15 holiday pay, totalling £16.95 per hour.
Please note; this is an outreach role. You will work across 4 properties in the Blackheath area, and from the office in Greenwich.
In this position, you will be required to:
- Hold a caseload of 12-13 key clients and conduct key working sessions resulting in agreed support plans
- Work with customers to identify the skills required to manage their own tenancy, including assistance to deal with difficult situations
- Provide pre tenancy guidance and ongoing support to customers on all tenancy matters, including assistance to furnish and move into properties
- Provide basic Welfare Benefits advice, assisting customers in claiming all benefit entitlements and assisting with accessing specialist support.
- Participate at the drop-ins across the service, providing support, advice or guidance as needed
- Participate in all parts of the service from the initial referral, being able to confidently triage to the right level of support, completing assessments and crisis support as required
- Encourage customers to recognise the benefit of additional support services related to their mental health, drug and alcohol misuse problems, or other health issues and assist with access to these services
- Signpost customers to external agencies to ensure more specialised support is available
- Encourage customer to pursue social/recreational activities, training and employment opportunities
- Review the level of support required for customers in consultation with other agencies, agree an individual support plan and action
To apply for this role, you must have:
- Experience of providing support to former rough sleepers
- Thorough and up to date knowledge of health and safety issues relating to the designated client group.
- Thorough and up to date knowledge of welfare benefits for the designated client group.
- Thorough and up to date knowledge of safeguarding vulnerable adults and children local policies, protocols and good practice
- Understanding of housing support needs of the designated client group and benefits of a flexible, outcome focused and personalised support service whilst supporting people to help themselves
- Knowledge of related services provided by the statutory and voluntary sector
- Ability to communicate effectively with customers, staff and stakeholders
- Demonstrable customer care skills
- Comprehensive IT skills and be able to use packages such as Office Outlook, Word and Excel
Candidates must confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
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