Service Manager Manchester
Young People | 2 M20 |£23.05 per hour (incl. of Holiday Pay) | 12+ months | Job Ref: BD9528 | Posted: 04/11/2026
Central Recruitment is currently recruiting for a Service Manager, to work in the Manchester area. The service provides support to young people aged 18-25, who are homeless, at risk of homelessness, have slept rough and have complexities in their needs and risks such as being care leavers, having substance use and mental health and wellbeing issues.
The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Flexibility is required to occasional work outside of these hours to meet the demands of the service. Temporary cover is required for 12 months. The pay rate is £20.04 per hour, with £3.01 holiday pay, totalling £23.05 per hour.
Please note: you will manage two supported accommodation buildings, one housing 12 young people and the other housing 14 young people.
In this position, you will be expected to;
- Manage a team of 5 Progression Coaches, 4 Night Progression Coaches and 2 Weekend Workers, a HMW and a Deputy Service Manager.
- Ensure the service meets its contractual requirements
- Maintain staffing levels to deliver the service
- Ensure staff undertake all activities and monitor performance
- Work with the Area Director to manage the team and deliver the service.
- Deal with clients who need help or advice, either by phone or on a drop-in basis.
- Monitor all support being provided to the clients and provide direction where appropriate.
- Represent the organisation at meetings; partnership and strategic meetings to establish and build links with local authority teams in order to ensure sufficient appropriate referrals
- Work closely with commissioners, other statutory and voluntary partners to develop the service and offer to clients further.
- Keep clear and relevant records and statistics, and to ensure good communication with the project workers and project evaluators.
- Chair team meetings, case management meetings and contribute to any policy reviews and consultations.
- Participate in On Call responsibilities
To apply for this role, you must have;
- Experience of working in accommodations, managing a team and working with young people
- Experience of helping people who have experience or are at risk of homelessness with setting up benefits and maintaining their accommodation
- The ability to work on own initiative providing leadership to the team
- A clear understanding and ability to implement risk management, information sharing and data security arrangements.
- Experience of working with people who are categorized as high risk or high needs or have complex needs such as mental health issues, drug and alcohol misuse, domestic violence and offending behaviour (this list is not exhaustive)
- Knowledge of supported accommodation and other services vital to successful support while people are homeless or need pre-tenancy support.
- Experience of health and safety and housing management responsibilities
- Knowledge and understanding of the criminal justice system and benefits system.
- A clear understanding of safeguarding requirements and professional boundaries when working with vulnerable adults.
- Experience of contributing to high level strategic discussions with an ability to deliver the outcomes required to promote the service
- Demonstrate ability to use IT to a level which will enable high quality reporting to be carried out. This should include an ability to use data capture systems including running queries and reports.
Please note; parking available at the services
Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible.
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